Terms & Conditions

Terms of purchase on webshop (for danish click here)

SHIPPING costs depends on where you live.

Orders with prints only are mostly available to send economy. Heavier packages including most framed prints can be shipped either as home delivery or sent to a pick up address of your choice. You can see prices during check out.  

In Denmark delivery is free if you buy for at least 30 Euro and have the order delivered within the borders of Denmark (not including Greenland and the Faroe Islands).
 

*SPECIAL INFORMATION ABOUT SHIPPING THE MEGA FRAME

Only a few countries mentioned at the Oak frame product page have free delivery of the MEGA frame. We ship this in a big box on a pallet and unfortunately this will add an extra cost to most countries. We will always be in contact with you about this so you can accept or reject the extra costs. 

ORDERS FROM NON-EUROPEAN CUSTOMERS
If you live outside of the EC we will not charge you danish sales tax. If you live outside the EC please note that if you wish to exchange a product you might be obligated to pay custom fees again.

DELIVERY takes about a week. All images are made after the order have been placed. If the delivery time turns out to be longer than expected, we will contact you.

Payment is possible with credit card (even if your card is a VISA credit card. Payment will only be deducted once the order has been shipped)

TRANSACTION FEE does not exist. You pay the product’s cost and possibly the additional freight charges.

RETURNS can happen within the first 14 days from when you receive the order. The right of return requires that the product gets returned in the same condition as when received, so it can be sold to someone else. Please send an e-mail before you return your order. We will return the entire amount paid for the order, including any freight. You only pay to send the product back to us. 

WARRANTY. As proclaimed by the Danish Sale of Goods Act, Your warranty lasts for 2 years from date of purchase. You can get a refund, repair or an exchange if there are errors with the purchased product. The warranty requires that the product has not been abused and that the error with the product is not caused by incorrect use. However, it is likely that pictures/posters eventually fade if exposed to direct sunlight.

Prices are Euro (€) including the Danish VAT of 25%.

Company number 2058 2693. Established on Jan. 8, 1998.

THANK YOU for reading this far! Is there anything else you want to know please call 004553811031